Q- What type of payments do you accept?
A- We accept all major credit cards and debit cards with or without a chip, cash and mobile pay(Apple, Samsung, etc.)
Q- What happens to my camping deposit/payment if I cancel?
A- If you cancel your camping reservation at least 7 days before the day of your event your deposit/payment will be refunded.
Q- What happens to my boating/tubing deposit/payment if I cancel?
A- If you cancel your boating/tubing reservation at least 3 days before the day of your event your deposit/payment will be refunded.
Q- What happens to my deposit/payment if the river floods?
A- If WCC cancels your reservation due to dangerous river or weather conditions your deposit will be refunded.
Q- Can you shuttle our boat?
A- Usually we can shuttle your boats and people. We do run out of room on our trailers and vans occasionally, especially on Holiday weekends. Call ahead to make arrangements.
Q- Can we bring our own boats and camp?
A- During the peak season (Memorial Day - Labor Day) at least 50% of the group must be renting our canoes, kayaks, rafts or tubes to camp.
In the off season we welcome private boaters to bring their own boats and camp.
Q- Can we bring our own firewood?
A- Yes. But be sure to burn it all or take it with you to prevent the spread of invasive species that could harm our trees. We sell hardwood bundles for $5.00.
Q- Can we use your put in/ take out?
A- No. We no longer allow private boaters to use our private river access unless you are camping our using our shuttle service.
Q- Can we rent your boat and take it where we want on our own vehicle?
A- No. Our boats are not available for "pick up and bring back".
Q- How old do kids have to be?
A- The minimum age is 6 years old for all of our canoe, kayak, raft and tube trips except Balcony Falls, which is 14 years old.
Q- Can we bring our dog camping and canoeing?
A- Yes. Your dog deserves to "get away from it all" too!
Q- Are all of the canoe, kayak, raft and tube trips self guided?
Q- What are the weight limits of the boats you rent?
A- 250 lbs. is the recommended maximum weight for paddlers on any of our boats.
When the river gets low (2 ft. - 2.3 ft.), its not a good idea to "max out" the boats due to shallow spots that can cause damage to/failure of the boats.
Q- How deep is the river?
A- The river varies in depth from 1 inch to 30 feet deep. Most of the river on our trips is knee deep to waist deep, but places over your head are common. Wear your life jacket!
Q- What months are you open?
A- We open the first week in April and close the last week in October.
Peak/Off Season Calendar
April- Off Season
May- Off Season
June- Peak Season
July- Peak Season
August- Peak Season
September- Off Season
October- Off Season